Delete Your BonusPour Account
This page explains how to delete your BonusPour account and request deletion of associated account data.
Delete Your Account in the BonusPour App
The fastest way to delete your account is inside the BonusPour mobile app:
- Open the BonusPour app.
- Sign in to the account you want to delete.
- Go to Edit Profile.
- Select Delete Account.
- Follow the confirmation steps shown in the app.
Account deletion is intended to be permanent. After deletion, you may lose access to your profile, friends, unlocked drinks, vouchers, challenge progress, notifications, coasters, and other account features.
Request Account Deletion by Email
You may also request account deletion by emailing us at:
Please email us from the email address associated with your BonusPour account. To help us process the request, include:
- the email address on your BonusPour account;
- your BonusPour username, if known;
- a clear statement that you want your BonusPour account deleted.
We may need to verify your identity before deleting the account or associated data.
What Data Is Deleted or Anonymized
When your account is deleted, BonusPour will delete or anonymize user-facing account data where practical, including:
- your BonusPour user profile;
- your username reservation, where applicable;
- your profile image;
- friend records and friend requests;
- push notification tokens;
- unlocked drinks;
- redemption tokens;
- vouchers;
- challenge progress;
- notifications;
- coasters and similar account features;
- Firebase Authentication account data.
Data We May Retain
Some records may be retained or anonymized where needed for security, fraud prevention, billing, compliance, dispute resolution, legal obligations, accounting, analytics integrity, or legitimate business purposes.
For example, BonusPour may retain or anonymize certain redemption logs, bar analytics, billing records, audit records, compliance confirmations, security logs, fraud-prevention records, or support records.
Google Play’s user data policy allows retention of certain data for legitimate reasons such as security, fraud prevention, or regulatory compliance, provided users are clearly informed about those retention practices. :contentReference[oaicite:1]{index=1}
Processing Time
In-app deletion is designed to begin immediately after confirmation. Email requests may take additional time because we may need to verify account ownership and process the request manually.
We aim to respond to deletion requests within a reasonable timeframe.
Business or Bar Admin Accounts
If your account is connected to a bar, venue, business subscription, billing record, or admin role, deletion may remove your personal account access. Some business, billing, compliance, audit, or redemption records may be retained or transferred as needed for legitimate business, legal, security, or accounting purposes.
Questions
For questions about account deletion, data deletion, privacy, or account access, contact:
JW Technologies LLC
Website: https://bonuspour.com
Email: support@bonuspour.com